Privacy Policy

Effective Date: 09/14/2025

Gougebusters is a product under Pluragon IT Inc. (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you use our website or engage with Gougebusters:

  • Personal Information: such as your name, email address, phone number, or company details (when you contact us or request services).

  • Technical Information: such as IP address, browser type, operating system, and usage data collected through cookies or analytics tools.

  • Service Information: data you provide in connection with IT services, consulting engagements, or inquiries related to Gougebusters.

2. How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve our services.

  • Respond to inquiries and support requests.

  • Enhance website functionality and user experience.

  • Comply with legal or regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share data only with:

  • Service providers and vendors who help us deliver our services (e.g., Microsoft, cloud hosting providers).

  • Legal authorities, if required by law or to protect our rights and security.

4. Data Security

We apply industry-standard measures to protect your data. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.

5. International Data Transfers

Because we work with cloud and IT providers (such as Microsoft Azure and Microsoft 365), your information may be stored or processed outside Canada. We take reasonable steps to ensure safeguards are in place for such transfers.

6. Your Rights

Depending on applicable law (such as PIPEDA or GDPR, where relevant), you may have the right to:

  • Request access to or correction of your personal data.

  • Withdraw consent for processing (where applicable).

  • Request deletion of your data, subject to legal or contractual requirements.

To exercise these rights, please contact us at info@gougebusters.com.

7. Cookies & Tracking

We may use cookies and analytics tools to improve site performance and user experience. You can manage cookies through your browser settings.

8. Data Retention

We keep personal information only for as long as necessary to provide services and comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.